Support
We're here to help.
Contact Us
The fastest way to reach us is by email. Include your account email and, for order issues, the order number so we can help right away.
- General help: hello@theuppr.com
- Privacy requests: privacy@theuppr.com
Response Times
We aim to respond within one business day. Disputes and authenticity reports are prioritized and handled as quickly as possible.
Common Topics
- Orders, refunds, and disputes — see Returns & Disputes
- Reporting a counterfeit or misrepresented item — see Authenticity Reporting
- Authentication and provenance — see Authenticators
- Selling, fees, and payouts — see our Terms of Service
- Your data and privacy — see our Privacy Policy
Account & Billing
You can manage notifications, billing, and account deletion from your settings. If you need to close your account, you can do so there, or contact us and we'll help.